We recommend users to ensure that all system updates are applied or paused before installing the driver and that the “Factory Reset” option is unchecked during the AMD driver installation process. We have reproduced an issue that can occur in an extremely small number of instances when performing a PC upgrade while installing AMD Software: Adrenalin Edition, and we are actively investigating it. If you want to avoid this problem, you need to disable automatic driver updates and do a clean install with each update. The bug appears to be caused by an Adrenalin driver conflict with Windows Update, but it does not only affect AMD software, but also other types of drivers. But now, after a few weeks of investigation, AMD engineers have cooperated with Brad Chacosexecutive editor of PCWorld, to find the cause of the problem and provide some advice. Even though driver updates usually improve the performance of computers, the latest AMD’s WHQL update has created difficulties for owners of Radeon graphics cards. Can someone please help me? I’m going to try even older ones and hopefully come back with results… I’m pulling my hairs out… Now my pc is literally crashing on safe mode, I’m going to try giving the BIOS defaulting a go first thing tomorrow.AMD has published a temporary fix for an annoying bug that has caused problems for many users installing Adrenalin drivers on Windows. Then again, I get a random crash while I’m scrolling Adrenaline options(didn’t even change anything), ON 22.11.2.Ģ2.11.2 was working properly last day but after updating to 23.2.2, after crashes uninstalling it, and reinstalling 22.11.2, I’m still getting crashes. Gave the gpu a 5 minute stress test just to make sure, no crashes, cool. Downloaded 22.11.2 again and installed it, suddenly it crashed again while installing, so I DDU’d on safe mode again and installed 22.11.2. Downloaded DDU and uninstalled 23.2.2 on safe mode. So I checked here and sighed a relief that it was driver related. If I turn on the pc after the crash, sometimes it will crash again after five seconds, right before image comes up on post logo, then it takes itself to safe mode and strangely I don’t get crashes when I’m on windows safe mode nor Bios screen. Yesterday was ok, but today, I get a crash every 15 minutes and strangely the pc stays closed, doesn’t reboot, I dont even get a black screen followed by “Hey the driver crashed!”, no, it’s a sudden RANDOM instant shutdown. I am using 6900XT and two days ago I downloaded the accursed gpu driver update known as 23.2.2. Using ASUS B550-Plus Wifi2, paired with 5600x and 6900xt I built 4 months ago, Windows10. Posted this on AMD site but my comment didn’t get through because I was a new member… For any progress regarding this matter and more, we are here to inform you. If you notice any issues after updating to the latest version, try to roll back to the previous one. For now, it is advisable to be cautious with Adrenalin 23.2.1 drivers. Maybe its software engineers try to replicate and resolve the problems reported. Uninstalling these updates is adequate.Īt the moment, AMD didn’t respond regarding the aforementioned issues. Although some users stated that they even performed a Windows Clean install, this isn’t necessary. Uninstalling the drivers with DDU utility might come in handy, too. So, it might be best to check your BIOS settings or restore it to default settings. AMD Software Adrenalin EditionĬapFrameX‘s developer stated on his personal Twitter account that the latest update seems to change BIOS settings resulting in these issues. And we must admit that it is very irritating to face boot issues after a driver update. Although this new driver promised to solve issues with some games, like Forspoken, and also offer better support for Vulkan extensions, the result is disappointing, according to users. It took more than two months for AMD to release an update resolving some issues, but unfortunately, it caused more problems than solved issues. Many users on tech forums, Twitter, Reddit, etc., complain and confirm issues after this long-awaited update. It seems that it causes Windows crashes and boot issues. But AMD seems to take the lead on this.ĪMD Adrenalin 23.2.1 update confirms this rule once again. Nvidia, on the other hand, has its issues too. Because of AMD GPU driver updates, it is not unusual to find posts on every issue related to them. There is a myth around them that things are not going well with updates. There is an old saying in the tech community: “ Always update your GPU drivers.” Well, that’s not always the case with AMD’s GPU drivers.
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